• info@newcreations.com
  • 1.888.RECOLOR
  • info@newcreations.com
  • 1.888.RECOLOR
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Surface repairs that protect your reputation on every move.

We restore damage to furniture, doors, walls, trim, railings, and flooring so you can resolve claims quickly, avoid costly replacements, and leave every home or building looking professionally cared for.

Partner With Us

Your trusted partner in handling move-day damage.

Moving and transportation work is fast-paced and high-pressure. Crews are navigating tight corners, stairwells, elevators, and valuable belongings under a customer’s direct scrutiny. Even with careful planning and training, a piece of furniture can clip a wall, a dolly can mark a floor, or a railing can get scraped. When that happens, your reputation, your reviews, and your claim costs are all at stake. New Creations works alongside moving and transportation companies as the surface repair specialist you call after an incident. Our mobile technicians go on-site to the customer’s home, apartment, or commercial space to restore damage where it happened. We repair a wide range of surfaces so you can make things right without bringing in multiple trades or defaulting to replacement. That means fewer escalations, happier customers, and cleaner, more cost-effective claim files.
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Furniture that still looks like it just left the showroom

We restore the visible surfaces of tables, dressers, bedframes, headboards, sideboards, desks, and other furniture when they pick up scratches, dents, edge chips, or scuffs during a move. Wood, veneer, laminate, leather, and vinyl finishes can often be repaired and recoloured so the damage blends back into the original piece. Your customer keeps the furniture they love, the set remains complete, and you honour your commitment without replacing entire items.

Homes and units that show no sign of move-day damage

We repair gouges in drywall, scrapes on doors and frames, dents in baseboards, and scratches in hardwood or vinyl plank flooring caused by dollies, straps, and heavy items being moved in or out. Stair railings, banisters, and entryways can be restored so they no longer show marks from the job. Instead of paying for full repainting or major patch work, you restore only the affected surfaces and leave the home or unit looking as good as it did before the truck arrived.

Common areas and elevators that stay presentable for building partners

In multi-unit buildings, elevators, lobbies, and hallways are on the front line of constant moves. We restore scuffed elevator interiors, marked wall panels, chipped trim, and damaged corner guards and door casings. By repairing these surfaces in place, you help property managers keep common areas looking professional, reduce conflict with building partners, and demonstrate that you are a mover who respects every space you work in.

How it works

Step 1​

Provide details about what was damaged, where the damage occurred, and include photos or notes from your crew or claims team. This helps us confirm the issue is suitable for surface repair and gives us a clear picture of the scope.

Step 2

A local New Creations technician contacts the customer or building representative, sets a convenient time, and arrives prepared to work. Repairs are done on-site with surfaces protected and the work area kept tidy. We match colour, texture, and sheen so the repair blends with the existing finish.

Step 3

After the repair is completed, we provide confirmation and optional before-and-after photos for your records. The customer sees that the damage has been resolved professionally, and you can close the claim quickly without the cost and complexity of replacement.

Partnering with New Creations offers several advantages for moving and transportation companies

Working with New Creations gives you a dependable way to handle move‑day surface damage without defaulting to replacement. Instead of sending every claim to different trades for painting, flooring, or furniture repair, you have a single partner who can address multiple surfaces in one visit. That saves time, simplifies coordination, and keeps more value in each job. Because our service is fully mobile, we come to customer homes, apartment buildings, commercial spaces, warehouses, and showrooms. Our technicians interact professionally with your customers and partners, reinforcing the trust you work hard to build. Over time, companies that work with us see lower average claim costs, fewer escalations, and more positive feedback when things go wrong. Damage stops being a crisis and becomes a solvable part of doing business.

Reduced Claim Costs

Every time you replace furniture, pay for full repainting, or bring in multiple trades to fix move‑day damage, your claim costs rise. By restoring damaged surfaces where they are, you avoid unnecessary replacement, reduce labour and material expenses, and keep more value in each job. Over time, using surface repair as part of your standard claims process can significantly reduce your average cost per incident.

Customer Satisfaction

Customers remember how you handle problems more than they remember that nothing ever went wrong. Our repairs focus on restoring appearance so the home, building, and furniture look like they did before the move. When the damage is resolved cleanly and professionally, customers feel respected and taken care of. That leads to fewer negative reviews, fewer escalations, and more referrals from people who appreciate how you responded.

Quick Turnaround Times

Claims need to be resolved quickly so customers can settle in and you can move on to the next job. Because our service is fully mobile and most repairs are completed in a single visit, we fit into your process without creating long delays. You can respond quickly to reported damage, demonstrate to customers and building partners that you are taking action, and close out files faster with confidence that the work has been done properly.

What they say about us

Clients praise our seamless repairs, quick turnarounds, and friendly, tidy service – see why great businesses recommend us.

 

“New Creations is a reliable company we have come to depend on in times of need. We are always impressed with their completed handiwork.”

Ed Dyck

ServiceMaster of Fraser Valley

“Always a pleasure to deal with New Creations.  They offer a great service.  Looking forward to working on projects with them in the future.”

Ryan Dovey

Townline Developments

“Best in the business! On-time, professional, and great at what they do. I am very particular in my needs, and they always deliver.”

Ann White

Annie's RVs

“Our industry often struggles with how to address small but visible damages to surfaces and furniture in client homes.  About 5 years ago I was introduced to Larry from New Creations.  I was impressed with the brochure but admit to taking a wait-and-see approach.  The high-quality results he has been able to deliver in performing repairs to furniture and household surfaces in our clients homes have been amazing.  It is not an exaggeration to say that he has saved our company and our industry tens of thousands of dollars in replacement costs because of his processes and his attention to detail.  We are proud to have New Creations working in people’s homes on our behalf.  Thank you!”

Scott Williams

BELFOR

“Repairing the chip saved the costs of pulling the glass, removing and installing a new sill along with having to reseal the glass and the inconvenience to the customer of being without a shower for 24hours. 

I contacted Dave yesterday afternoon, and he was on site today. Showed up on time, finished the job no issues.  I would recommend using his services.”

Dave van der Vinne

Woodhouse Group

“Seamless repairs, prompt service, and fair pricing.”

Ben Ramsay

Meridian RV

“We use New Creations for any and all Millwork repairs we have happened either from install error to trade damage. The work they do is fantastic, and they always hit our extremely tight deadlines which is important as you never plan to have damage. All of our clients have been extremely impressed with their professionalism and ability to make mistakes disappear.”

Mark Collet

Mercroft Construction Ltd.

Quality, Always

Our goal is to make your possessions look – and feel – brand new again. We have the skills and tools to make it happen, and we won’t rest until you’re happy with the finished product!

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FAQs

How do you do the repairs?

For most repairs, we use highly compatible fillers and adhesives to structurally do the repair. We then duplicate or mimic the original texture and color.

Repairs times can vary from a few minutes to several hours. Please contact us for a quote based on your specific project.

Durability depends on various factors, such as the condition of the materials being repaired, exposure to the elements, and friction. Each situation is unique and should be discussed with a technician prior to repair.

Our repairs stop thousands of pounds of plastic, vinyl, cloth, carpet, leather, etc. from needlessly sitting in landfills. This keeps our earth cleaner and safer. Our coatings are applied with low pressure and meet or beat environmental regulations.

We offer professional, quality repairs with the best products. We are often called to redo “Do it yourself” repairs, which end up costing more and potentially destroying the material.

New Creations offers mobile repair service to your home or business. Most repairs can be done on-site.

Download our brochure

Download our brochure and we’ll send you a version tailored to your industry—showing the most common damage we fix, how our services fit your workflow, and how New Creations helps you reduce replacement costs.